Returns & Exchanges

We want you to love your greenery as much as we do, so if you are not completely satisfied with your purchase, we offer a 30-day return policy for all non-perishable goods and a 14-day health guarantee on plants.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring that fragile pots are well-padded and plants are secured to prevent shifting during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

4

Receive Your Refund

Once our team inspects the returned items at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing